Contact & support
Stock Watcher is built and supported by one developer, which means you get a real person who knows the code — not a ticket queue.
Email: praneeth.thommandru@gmail.com
We reply within 2 business days, usually the same day. Support is in English.
Business details
| Operated by | Praneeth Thommandru (independent software developer) |
| Product | Stock Watcher — read-only portfolio watcher for Indian broker accounts |
| praneeth.thommandru@gmail.com | |
| Address | India — full address available on request and on your invoice |
What to include
To get your problem solved in one reply rather than four, tell us:
- What you were doing and what happened instead.
- Your platform — macOS or Windows, and which version.
- Which broker the problem involves, if any.
- The exact error message, or a screenshot. Please blank out any access token before sending.
Never send us your broker access tokens, passwords, PINs or TOTP secrets. We never need them, and we will never ask for them. Anyone who does is not us.
Before you write in
A few things answer themselves:
- "My broker says the token expired." Broker tokens expire daily. Open the Accounts tab and press Morning check — it walks you through refreshing each one.
- "Groww says the session needs approval." That account is on Groww's API-key flow, which requires approval every morning. Switching that account to a TOTP secret removes the daily step for good — the Guide tab explains how.
- "My Angel One account stopped working after I changed location." Angel One ties API access to a whitelisted static IP. See Guide → Restrictions.
- "macOS says the app is from an unidentified developer." Right-click the app → Open → Open, once. On Windows: More info → Run anyway.
- "I've hit my account limit." Your licence covers a set number of broker accounts (Lite 5, Business 20, Pro unlimited). Email us to upgrade — you pay only the difference.
Licence, billing and refunds
Lost your key, bought the wrong version, or need a refund? Email us with your payment reference. See the Refund & Cancellation Policy for the 7-day window and timings.
Security reports
If you believe you've found a security issue in Stock Watcher, please email us directly rather than posting it publicly, and we'll work with you on it.